Xfinity support scam.

27 Apr 2023 ... The best course of action, in this case, would actually be to report this to our Customer Security Assurance. You can contact them by following ...

Xfinity support scam. Things To Know About Xfinity support scam.

1 Message. Tuesday, May 24th, 2022 10:24 PM. Closed. Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I …Scammers are often pretty crafty, but they’ve started doing something called neighbor spoofing that makes it easy to identify a scam without picking up your phone. The fact that sc...Our team can take a further look at this issue. To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic ...Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

19 Dec 2015 ... The fake Xfinity site pops up a message from "Comcast's security plugin" that the workstation is infected (correct, the bad guys just did that!)Posing as an Xfinity employee, the scammer told Hess she would need a cable box software upgrade. A so-called supervisor then offered her a discount deal if …Assurant receives my phone, puts a chip in the corner of my phone, and they notify Xfinity Mobile that they just saved them from giving a Xfinity Customer a $600 credit, in my case $600 credit for 2 trades in phones for 2 new iPhone 14 Prop Max. Assurant must make some sort of commission for every phone they break and make ineligible for trade in.

Are Xfinity chats all scams? U. user_y668qd. 3 Messages. Friday, November 10th, 2023 12:31 PM. Are Xfinity chats all scams? I contacted Xfinity through their chat assistant. I wanted to add mobile to my Internet account. ... • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list

Tech support scams are a million-dollar industry and have been around since 2008. Every single day, innocent people are tricked into spending hundreds of dollars on non-existent computer problems. There is no sign of these scams slowing down, despite several actions taken by the Federal Trade Commission.In today’s fast-paced world, having access to customer support is crucial for businesses and individuals alike. Having the Comcast call center phone number easily accessible ensure...Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I started receiving multiple calls from [Edited: "Personal Information"] starting on 5/222/22. Every time I pick up, there is no response so I hang up after saying hello 2-3x. They called again today and left an “automated message ...Now, you’ll see the word Verified (or the letter V) appear any time the caller’s telephone provider has confirmed that the call is coming from a legitimate telephone number. Where applicable, the verification symbol will appear on the phone screen, and if you have Xfinity X1, it will appear on your TV screen. The symbol will also appear on ...Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information. Xfinity was totally not interested. So, you are on your own. Check and double check any emails your get from Comcast or Xfinity.

Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...

If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays.

Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ...Mt Laurel Township, NJ 08054. 844-335-8719. A Comcast representative will contact you within 2 business days of our receipt of the requested documentation. While Comcast is investigating your claim, we will suspend our collection activity on the suspect account and request that any consumer credit bureau the suspect account has been reported to ...CCBrian1. @djonesv1995 Hello Good Morning, thank you for taking the time to reach out in our great Xfinity forums community. I'm so sorry to hear about the strange phone call you had. This certainly does like some sort of scam type call. The number you shared is not one I'm familiar with at all.Dec 19, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it Kira Krown. Consumer Education Specialist. October 19, 2022. Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone.Yes. If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages.This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.

$500 gift card scam. When I signed up for xfinity late 2022 or early 2023, I was promised a $500 visa gift card for signing up and a $100 visa gift card for each phone we switched over. I got in contact with the mobile department and they took care of the $100 gift card. ... • Type "Xfinity Support" in the to line and select "Xfinity Support ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itXfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster …267-477-8869 number is a tech support scam call that claims computer issues need to be fixed, according to Comcast. 800-288-2020 number is also a tech support scam call that claims computer issues ...Dec 20, 2023 · If you receive a scam call claiming to be from Comcast Xfinity, it’s essential to report the incident to the legitimate Comcast Xfinity customer support. By doing so, you not only protect yourself but also help Comcast Xfinity in their efforts to combat scam calls. To reach Comcast Xfinity customer support, you can use the following contact ... The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.

Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.

Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker — Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Learn more about Spam Blocker. Edge Blocking — We automatically block the following types of ...Jul 21, 2022 · This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ... You can reach them by either using this link (https://comca.st/3SzqTd7) to report a possible fraud claim. You can also call them at (888)565-4329 they are open from 8 a.m. to Midnight EST, 7 days a week. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.20 Aug 2020 ... Actual customer service reps at a major telecom company falling for this old con. Morning Insider Lauren Victory finds out why the company's ...Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ...Xfinity is a Scam. U. user_32k9qx. 1 Message. Saturday, January 27th, 2024 4:36 PM. Xfinity is a Scam. We had xfinity for a while. We always paid or bill. Then had to get a new bank and then all the problems started. We set up auto pay didn't work. ... Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list;Scams calls from Comcast. I been receiving calls about my bill is due from People Climbing they are from Comcast or xfinity in regards that my payments are late and need to be paid right now. I know what's a scam but they're using the 1 800 number. +1 800-934-6489 from India . Question.

Now, you’ll see the word Verified (or the letter V) appear any time the caller’s telephone provider has confirmed that the call is coming from a legitimate telephone number. Where applicable, the verification symbol will appear on the phone screen, and if you have Xfinity X1, it will appear on your TV screen. The symbol will also appear on ...

Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...How to avoid the Customer support scam: Xfinity never makes unsolicited calls demanding personal information/payments. Never share personal information, like …I submitted a form and received this: "I apologize for any miscommunication; you have contacted the cellular protection department and we are unable to assist with trade-in transactions. For more information, please contact Xfinity Mobile Customer Support at (888) 936-4968." Running circles.This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays.Apr 4, 2023 · “The scam involves a phone call from someone claiming to be from Xfinity, offering to save you 50% on your cable bill for two years. The only catch, is they require you to pay for one year of ... Learn how to clear the cache and delete cookies in the Microsoft Edge browser on Xfinity Internet.Are you in need of assistance with your Xfinity Center experience? Whether you have questions about ticketing, event information, or any other concerns, contacting the right custom...Here's what to know: Never call a number on a security pop-up warning. Pop-ups that tell you to call tech support are always scams. Never move or transfer your money to “protect it.”. Only a scammer will tell you to do that. Never give someone a verification code to log in to your account. Scammers want it to get into your account.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...

Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ... I was called twice in the last two weeks by individuals who asked me to take a survey about my xfinity service. I knew immediately it was a scam so I hung up on the first person. The second one, I went along with the survey questions and they actually had my address! I asked them to tell me the email on my account if they were actually from ...SeniorsMobility provides the best information to seniors on how they can stay active, fit, and healthy. We provide resources such as exercises for seniors, where to get mobility ai...Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ...Instagram:https://instagram. flying j beaverdam ohonn alarm clock instructionstodd zoey 102laundromat detroit lakes Xfinity is a scam. Recently the promotional offer on my current plan expired. Xfinity said they could increase my internet speeds for the same price I was currently paying (which would have been cheaper than continuing with the same level of service I had). The old saying sounds to good to be true, it probably is rang true. simple tweaks ffxivboldt funeral home faribault minnesota obituaries The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. how do you reset a whirlpool cabrio washer Xfinity claimed that I had used data over the limit, but this was a scam. Firstly, the associate had told me that I would pay only $15 a month for 1 GB, after which the internet would slow down. Secondly, I had another SIM card on my phone with unlimited data from T-Mobile, so there was no need for me to use Xfinity internet if I had unlimited ...Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up.I actually use connect.xfinity.com to view my emails, so I checked some of my saved Xfinity emails, and they all do have the logo, as do the forum-related ones I just received today. The email I posted about (supposedly from "Admin") didn't have this logo, so I will ignore it as spam. BruceW, thank you for your assistance!